CPP20212 Certificate II in Security Operations

Certificate II in Security Operations is the minimum level for a security worker to be operational or “on the job” as required by the Licensing and Regulation Division (LRD) who are the regulators of security licenses in Victoria. The Victorian Police website www.police.vic.gov.au shows that individuals who wish to apply for a security licence as an Unarmed Guard and/or a Crowd Controller must complete the units as stipulated in the Course Information booklet. Students are required to be competent in written and spoken English to gain entry to the course. A Pre-Training Review involving a language, literacy and numeracy assessment prior to enrollment to ensure the course is appropriate for your individual needs.
The combined Unarmed Guard & Crowd Control license course will be delivered over the duration of 17 days of full time study.

Please note CPP20212 Certificate II in Security Operations is superseded by CPP20218 certificate II in Security Operations.

On 21 January 2019, the training course for Security Officers and Crowd Controllers was updated. The new course CPP20218 Certificate II in Security Operations supersedes and is not equivalent to the previous course CPP20212 Certificate II in Security Operations.
CPP20212 Certificate II in Security Operations) can continue to be taught until 21 January 2020. LRD (Licensing and Regulation Division of the Victoria Police)will continue to accept the CPP20212 when applying for an Private Security Individual Licence until advised otherwise.

Certificate II in CPP20212 Certificate II in Security Operations:

CPPSEC2006B   Provide security services to clients

CPPSEC2001A   Communicate effectively in the security industry

CPPSEC3005A   Prepare and present security documentation and reports

CPPSEC2003B   Prepare and present security documentation and reports

CPPSEC2002A   Follow workplace safety procedures in the security industry

CPPSEC2004B   Respond to security risk situation

CPPSEC2005A   Work as part of a security team

CPPSEC2011B   Control access to and exit from premises

CPPSEC2014A   Operate basic security equipment

TLIE2007   Use communication systems

CPPSEC2015A   Patrol premises

CPPSEC1003A   Apply security procedures for the responsible service of alcohol

CPPSEC3002A   Manage conflict through negotiation

CPPSEC2012A   Monitor and control individual and crowd behavior

CPPSEC3017A   Plan and conduct evacuation of premises

HLTFA311A   Apply first aid

CPPSEC2010A   Protect safety of persons

CPPSEC2017A   Protect self and others using basic defensive tactics

CPPSEC3013A   Control persons using empty hand techniques


Days: 17 days – full time (8:30 am  5:00 pm) Mon to Fri

Nights: 34 nights – part time (6:00 pm 10:00 pm) Mon to Fri

Licensing and Regulation Division minimum requirements

A security guard who has completed a Certificate II in Security Operations (and has met Victoria Police requirements) would normally carry out basic guarding duties such as undertaking foot or vehicle patrols, guarding and protecting of property. A person with this qualification may also work as a crowd controller if the Crowd Controller units of competency have been attained. Delivered as the combined Unarmed Guard/Crowd Controller course.

To be eligible for a private security licence in the State of Victoria, you must:

            • Be 18 years or over
            • Be subject to a National Police Check which requires the taking of your fingerprints*
            • Provide certified copies of International Police Checks from any other country resided in for a period of more than 12 months over the previous 10 years since turning 16 years of age
            • Not be a prohibited person
            • Be a fit and proper person. This includes not having any medical condition or history with police that would hinder your employment within the industry
            • Demonstrate competency for working in the security industry by way of completing training relevant to the private security activity or activities you wish to be licensed for
            • Provide 2 written references outlining your suitability for employment within the private security industry

Requirements to be fingerprinted and obtaining a National Police Records Certificate Check include

From 4 July 2011, new legislation introduces a requirement that all persons in relation to a private security licence application (both individual and business) undergo a National Police Records Check (including National name check and fingerprint records search). This requirement applies to

            • new private security licence applications; and
            • certain persons associated with private security business licences (i.e. nominated person, officers of the body corporate including the director(s), secretary, executive officer(s) and any close associates).

All persons that fall into the above category must:

            1. Arrange to complete their National Police Records Check (including National Name Check and fingerprint records search) prior to lodging their application; and
            1. On June 29 2017, the Licensing and Regulation Division removed manual application forms for all new Private Security Licence and Private Security Registrations. Manual applications have been replaced with electronic forms available via the eServices Portal. The eServices Portal is a self-service platform developed by Victoria Police that will allow people to complete application forms for licences and registrations online. The intelligent electronic forms (eForms) will assist people complete their application correctly by prompting them for information and preventing the lodging of incomplete applications. The first eForms available on the eServices portal will be for new Private Security Licence and Registration applications.

For information pertaining to the process, locations and cost of obtaining a National Police Records Check and taking your fingerprints go to www.police.vic.gov.au/policecheck.

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